Have Questions! Find Answers Here: FAQs Arena Condos Aruba

J.E. Irausquin Blvd. 254-B, Noord, Aruba

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Frequently Asked Questions

At Arena Condos Aruba, we understand that our guests may have certain queries before making their reservation. To assist you in making an informed decision, we have compiled a list of commonly asked questions. These questions cover various aspects such as check-in and check-out times, minimum stay requirements, security deposits, pet policies, smoking regulations, parking availability, airport shuttle services, laundry facilities, housekeeping services, provision of beach chairs and towels, fitness center access, nearby dining options, cancellation policies, age restrictions, and the availability of a concierge service.

By addressing these frequently asked questions, we aim to provide you with the necessary information to ensure a smooth and enjoyable stay at Arena Condos Aruba.

Questions

General Questions

Here is the comprehensive list of frequently asked questions (FAQs) that address common inquiries.

: Arena Condos Aruba is located at J.E. Irausquin Blvd 254-B in Noord, Aruba. This prime location offers convenient access to the beach, nearby attractions, and various dining and entertainment options. Our condos are situated in the Eagle Beach area, just a 3-minute walk away from the beach.
: There are three categories of apartments available at Arena Condominium: 2 Bedroom / 2 Bathroom, 2 Bedroom / 1 Bathroom, and 1 Bedroom / 1 Bathroom.
: You can contact the help desk of the condominium by sending an email to arena@wishholding.com or reaching out via WhatsApp at +297 280 0200.
: No, smoking is not allowed on the property.
: Our front office operates from 9am to 6pm, providing assistance and attending to guest inquiries during these hours. However, please note that in certain cases, if we have check-ins scheduled between 6pm and 7pm, we may extend our office hours to accommodate these arrivals.
: While we do not offer 24/7 room service, our staff is available on call to assist with any emergencies that may arise during your stay. We prioritize the comfort and well-being of our guests and are committed to providing prompt assistance when needed.

: Check-in time is from 4pm onwards, while check-out time is until 11am. Late check-out may be requested based on availability and no subsequent check-ins on the same day.
: Housekeeping service is provided every 4 days and is included in the booking. Guests can request daily cleaning for an additional fee.
: Late check-ins can be accommodated by contacting our team in advance. We will make arrangements to ensure a smooth check-in process, even for late arrivals. Please coordinate your late check-in at least 1 day prior to your arrival.
: For check-in, we require a valid credit card if the reservation is not fully paid, as well as passports to verify the identity of all guests. Additionally, local residents requesting a stay must provide a valid local ID to avail of any applicable local discounts.
: We can assist with storing luggage at the office on the day of check-out, but we do not offer a facility for late check-outs.
: The maximum number of guests allowed in a 2-bedroom, 1-bathroom condo is four. However, if an extra guest fee is paid, the occupancy can be extended to six. Similarly, in a 2-bedroom, 2-bathroom condo, the maximum occupancy is four, but it can accommodate up to six guests with the payment of an extra guest fee. In a 1-bedroom, 1-bathroom condo, the maximum occupancy is two, but it can accommodate up to four guests with the payment of an extra guest fee.

question

Booking and Rates

Here we have compiled a list of questions regarding booking procedures and rates for your stay at Arena Condos Aruba.

To book your stay, you can navigate to the services page that suits your requirements. Once you have chosen the desired option, simply click on the "Book Now" button displayed on the website. Alternatively, you can also reach out to our dedicated support team who will be more than happy to assist you with the reservation process.

The minimum stay requirement for booking a condo at Arena Condos Aruba is typically 2 nights.

We appreciate longer stays at Arena Condos Aruba and offer enticing discounts to enhance your extended experience. Take advantage of our special offers, including a 5% discount for 1-week stays, 10% for 2 weeks, 15% for 3 weeks, and 20% for monthly stays. These discounts are our way of rewarding guests who choose to stay with us for an extended period.

At Arena Condos Aruba, we have a cancellation policy in place to ensure a fair and transparent process. Please review the following details regarding our cancellation policy:

Bookings canceled at least 90 days before the start of the stay: No cancellation fee will apply, and the booking fee and processing fee will be waived. Your credit card will be refunded for the amount of deposit received, excluding any service charges associated with the payment method.
Bookings canceled after 90 days: The reservation deposit is non-refundable.
Bookings canceled within 30 days of the arrival date and no-shows: All monies paid are forfeited, and no refund will be issued unless Lumière is able to fill the vacancy resulting from the cancellation.
It is important to note that all cancellations must be submitted in writing. We highly recommend purchasing travel insurance and cancellation insurance to safeguard against unforeseen circumstances that may lead to a cancellation.

To ensure the protection of our property and to cover any potential damages, we require a security deposit of $300. You have the option to provide this deposit either as a cash payment or by filling out a credit card authorization form. Rest assured that if there are no damages or breakages during your stay, the full amount of the security deposit will be refunded to you.

We accept a variety of payment methods to provide convenience and flexibility for our guests. At Arena Condos Aruba, we gladly accept payments made with Visa, MasterCard, and Discover.

: Absolutely! At Arena Condos Aruba, we are committed to meeting the needs of our valued guests. If you wish to arrange an early check-in or a late check-out, we request that you kindly notify us at least one day in advance of your scheduled arrival.
: Yes, we highly recommend purchasing travel insurance for your stay at Arena Condos Aruba. It provides protection against unforeseen circumstances, ensuring you have financial coverage and peace of mind during your travels.
: Yes, the minimum age required to book a unit is 21 years old. Guests under the age of 18 are considered children.
: The price for extra guests is $20 per person per night.
: When you book a stay at Arena Condos Aruba, there are several inclusions provided with your booking. These include housekeeping services, which are offered every 4 days upon request by the guests themselves. The booking also includes local taxes, discounts (if applicable), and service fees such as bank charges or credit card fees. Additionally, the nightly rate is also included in your booking.
: Exclusions for the booking include the security deposit, which is not included and is collected upon arrival. Additionally, daily changing of linen and towels incurs an extra cost of $60. Any damages caused by guests are deducted from the security deposit, which is refunded upon check-out.

Questions

FAQs related to Location and Nearby Attractions

Here are some frequently asked questions related to the location and nearby attractions at Arena Condos Aruba:

: Arena Condos Aruba is located at J.E. Irausquin Blvd 254-B in Noord, Aruba. This prime location offers convenient access to the beach, nearby attractions, and various dining and entertainment options.
: Arena Condos Aruba is conveniently situated near Eagle Beach, one of the most popular and picturesque beaches on the island. With its crystal-clear turquoise waters and soft white sand, Eagle Beach provides a perfect spot to relax and soak up the sun. The beach also offers various water activities like banana boat rides and jet skiing, adding excitement to your beach experience.
: Super Food Plaza, one of the finest shopping destinations, is conveniently located just a 5-minute walk from our property.
: Explore popular tourist attractions near Arena Condos Aruba. Enjoy the stunning beauty of Eagle Beach, indulge in off-roading adventures in the lighthouse area, and discover the vibrant Renaissance and capital area with its picturesque ports. Immerse yourself in the cultural charm of the capital's Dutch architecture and explore the unique attractions of Santa Cruz and San Nicolas. With Arena Condos Aruba as your base, you'll have easy access to these captivating destinations, enhancing your vacation experience.
: Yes, Super Food Plaza is a mall with a supermarket located near to the property.
: When you head north from Arena Condos Aruba, you will discover the downtown area, which is home to a vibrant culinary scene. With an array of restaurants to choose from, you can indulge in a diverse range of cuisines and flavors. Whether you're in the mood for local Aruban delicacies, international dishes, or fine dining experiences, the downtown area has something to satisfy every palate.

: The nearest public transportation stop from Arena Condos Aruba is conveniently located along the walkway towards Eagle Beach. As you stroll along the walkway, you will come across several bus stations where you can catch public buses to explore the island. These buses provide a convenient and accessible mode of transportation for guests staying at Arena Condos Aruba, allowing you to easily navigate and explore the surrounding areas.
: Yes, there are several cultural and historical sites worth visiting near Eagle Beach, Aruba. One notable landmark is the California Lighthouse, which offers panoramic views of the island and its stunning coastline.
: Near Arena Condos Aruba, you can enjoy a variety of thrilling water sports and recreational activities. The beach offers an array of options, including exhilarating banana boat rides and exciting jet ski adventures. Whether you're seeking an adrenaline rush or simply want to have fun in the sun, these water activities provide an unforgettable experience.
: At Arena Condos Aruba, you don't have to travel far to experience the ultimate relaxation. Our onsite Luminous Spa offers a range of rejuvenating treatments and therapies to enhance your stay. Indulge in soothing massages, invigorating facials, and luxurious body treatments, all conveniently located within the comfort of our resort.
: Yes there are many casinos nearby the property and Glitz Casino is one of them.
: Yes, Beach Tennis Aruba offers a tennis court near the condos.

Questions

Condo Amenities and Features

Here are some frequently asked questions related to the amenities and features of the condos at Arena Condos Aruba:

: Our condos at Arena Condos Aruba are equipped with a range of amenities to enhance your stay. Each condo features a fully equipped kitchen with essential utensils, a comfortable living area with smart TVs, air conditioning for your comfort, and complimentary Wi-Fi. Additionally, you'll have access to beach chairs and towels, a pool, Jacuzzi, and barbecue grills for outdoor enjoyment. We prioritize your satisfaction and aim to provide a memorable and enjoyable experience during your stay.
: Yes, the condos at Arena Condos Aruba are fully furnished to provide you with a comfortable and convenient stay. Each condo is equipped with all the necessary furniture, including beds, sofas, tables, and chairs. Additionally, the condos feature a fully equipped kitchen with appliances and utensils, ensuring you have everything you need for a pleasant and hassle-free stay.
: Yes, all our condos at Arena Condos Aruba are equipped with air conditioning. We understand the importance of maintaining a comfortable indoor temperature, especially in the warm climate of Aruba. The air conditioning units in our condos ensure that you can enjoy a cool and refreshing environment throughout your stay, providing you with maximum comfort and relaxation.
: Yes, each condo at Arena Condos Aruba features a fully equipped kitchen. You will find all the necessary amenities and appliances to prepare and enjoy your meals conveniently during your stay. The kitchen includes essential items such as a refrigerator, stove/oven, microwave, coffee maker, and cooking utensils. Whether you prefer to cook your own meals or simply prepare snacks and drinks, our well-equipped kitchens provide you with the flexibility and convenience to cater to your culinary needs.
: At Arena Condos Aruba, we provide amenities that can be enjoyed by both adults and children. Children are welcome to use the pool and jacuzzi under the supervision of their guardian.
: Yes, Arena Condos Aruba provides cooking utensils and appliances in the kitchen of each condo. You will find a range of essential items such as pots, pans, cutlery, plates, and glassware. Additionally, the kitchen is equipped with appliances including a stove, refrigerator, microwave, coffee maker, and toaster. These amenities are provided to ensure that you have everything you need to prepare and enjoy your meals comfortably during your stay.
: Yes, bed linens and towels are provided for your convenience during your stay at Arena Condos Aruba. Each condo is equipped with fresh and clean linens for the beds, including sheets, pillowcases, and blankets. Additionally, bathroom towels, hand towels, and washcloths are also provided. These amenities are included to ensure that you have a comfortable and enjoyable experience during your stay.
: Yes, the condos at Arena Condos Aruba are equipped with complimentary Wi-Fi. You can stay connected and easily access the internet throughout your stay.

: Yes, Arena Condos Aruba provides a communal laundry room where you can access washing machines and drying machines. You can conveniently take care of your laundry during your stay and ensure that your clothes stay fresh and clean.
: Yes, Arena Condos Aruba features a swimming pool for guests to enjoy. Take a refreshing dip in the pool and soak up the sun in the comfortable lounge chairs surrounding the pool area.
: Yes, we have a Jacuzzi located next to the pool at Arena Condos Aruba.
: Yes, the condos at Arena Condos Aruba are equipped with smart TVs.
: Yes, Arena Condos Aruba offers a spa facility for guests to indulge in relaxation and rejuvenation. Whether you're looking to pamper yourself with a massage or enjoy other spa treatments, the on-site spa provides a tranquil space to unwind and take care of your well-being.
: Yes, Arena Condos Aruba provides designated parking spaces for guests. You can conveniently park your vehicle on the premises during your stay.
: Our housekeeping service is provided every 4 days as part of your stay at Arena Condos Aruba, and it is included in the rental package. However, if you prefer to have daily cleaning service during your stay, we offer the option for an additional fee.
: Arena Condos Aruba provides guests with 4 barbecues conveniently located near gazebos. Specifically, there are 2 barbecues situated next to the pool area, while the remaining 2 can be found at the back of the property near the apartments' entrance.

Questions

Payment Related Questions

Here you find the most commonly asked queries related to the payment. Go through the list below. Don’t hesitate to reach out to our support team with your other queries.

: We accept a variety of payment methods to provide convenience and flexibility for our guests. At Arena Condos Aruba, we gladly accept payments made with Visa, MasterCard, and Discover.
: Payment for a reservation at Arena Condos Aruba varies depending on the timing and payment method. If booking within 30 days of arrival, full payment is required at the time of reservation. For bookings made in advance, a reservation deposit of 50% of the total price is needed to secure the reservation. Cash payments require the remaining amount to be paid upon arrival, while non-cash methods require the remaining balance to be settled 30 days prior to the guest's arrival, including applicable service charges. Accepted payment methods include Visa, MasterCard, or Discover. The credit card used for booking must be under the same name as the reservation.
: A reservation deposit of 50% of the total price is needed to secure the reservation.
: Yes, please note that credit card payments at Arena Condos Aruba are subject to an additional fee of 4%.
: There is a $300 security deposit either in the form of cash payment or filling in a credit card authorization form. Money would be transferred back in full if nothing is broken or damaged.
: If a booking is canceled at least 90 days prior to the start of the stay, there will be no cancellation fee, and the booking fee and processing fee will be waived. The credit card used for the reservation will be refunded the deposit amount, excluding any service charges related to the payment method. However, if a booking is canceled within 90 days of the stay, the reservation deposit is non-refundable. In case of cancellations within 30 days of the arrival date or in the event of a no-show, all payments made will be forfeited unless the vacancy can be filled as a result of the cancellation.

: Apart from the base nightly rate, we have a few other charges associated with your stay at Arena Condos Aruba. These include a $3 per night levy charge, a 15% service charge based on the nightly rate, and a one-time housekeeping fee of $135. When planning your stay, please consider these additional fees to accurately calculate the total cost.
: In order to secure a reservation at Arena Condos Aruba, we require a payment of at least 50% prior to your arrival. This payment can be made through either a bank transfer or by providing credit card information. It is important to note that without prior payment, we are unable to reserve a room for you. However, if you prefer, you can still make a reservation on the day of arrival and be treated as a walk-in guest. On the day of arrival, you will have the option to pay in person using cash, credit card, or debit card. We strive to provide flexibility and convenience in our payment options to accommodate our guests' preferences.
: While we do not offer specific discounts or special offers for payments made in advance at Arena Condos Aruba, please note that by making an advance payment, you can secure the reservation and have the room blocked and reserved under your name. This provides peace of mind, knowing that your accommodation is confirmed for your desired dates.
: Yes, but a reservation deposit of 50% of the total price is required at the time of booking to secure Guest reservation and the rest amount will be due upon arrival at the reception.
: No, travel insurance is not included in the payment.
: Yes there is an additional fee for each extra guest and the price for extra guests is $20 per person per night.

Personalized

Our Services

Pamper yourself and enjoy hassle-free convenience with our outstanding on-site services like a Spa & Wellness centre, delicious dining options and thrilling tours. You're in for a treat as we've got everything you need to make your stay truly memorable, all in one convenient location.

Frequently Asked Questions

General Questions

Booking and Rates

FAQs related to Location and Nearby Attractions

Condo Amenities and Features

Payment Related Questions

Our Services

Wellness & Spa

Eat, Drink & Relax

Tours & Excursions

J.E. Irausquin Blvd.
254-B, Noord, Aruba

+297 280 0200
+297 593 5500

info@arenacondosaruba.com
www.arenacondosaruba.com

Frequently Asked Questions

Frequently Asked Questions

General Questions

Booking and Rates

FAQs related to Location and Nearby Attractions

Condo Amenities and Features

Payment Related Questions

Our Services

Wellness & Spa

Eat, Drink & Relax

Tours & Excursions

J.E. Irausquin Blvd.254-B, Noord, Aruba

+297 280 0200 +297 593 5500

info@arenacondosaruba.com www.arenacondosaruba.com

J.E. Irausquin Blvd.
254-B, Noord, Aruba

+297 280 0200
+297 593 5500

info@arenacondosaruba.com
www.arenacondosaruba.com